ILM Award the Performance Manager

L3 Level 3
6 February 2020 — 2 April 2020
City Centre Campus, Cardiff

About this course

Managing performance can be complex and challenging, especially for new line managers. This programme supports new line managers in developing knowledge and understanding in how to manage performance in the workplace. This programme enables learners to develop knowledge and understanding of conflict management and motivation theory and how it can be applied in the workplace to improve performance as required by a practising or potential first line manager.

Course Fee: £182-£304 - see funding below

What you will study

The programme consists of 3 delivery days and key topics include performance management, conflict management and how to motivate to improve performance.

Units include:

  • 323 Understanding Performance Management
  • 312 Understanding Conflict Management
  • 310 How to Motivate to Improve Performance

Assessment is via a project based assignment relevant to the workplace. Candidates should be prepared to carry out self-study and assignment writing between each of the workshops. 


We have funding available for this course. Through Upskilling@Work, we are able to provide up to 70% funding for businesses. 

Upskilling@Work is a funded operation supported by the European Social Fund through the Welsh Government. Cardiff and Vale College has access to over £5m worth of funding which has already benefited over 700 employed individuals with part or fully funded courses.

Funding opportunities and streams change frequently however our dedicated Business Development Consultants are available to advise on what may be available to your company. Contact us for more information

Key information

Start date

6 February 2020

End date

2 April 2020

Time of day

Day Time


City Centre Campus, Cardiff
Maps & directions

Course code



ILM Award the Performance Manager

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Need to know

Why Choose Us

Why choose CAVC for Business

We are dedicated to putting learning and development at the heart of every organisation. Find out how we can support your career and business now, and in the future
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Employer Partnerships

We partner and work with organisations to deliver an innovative approach to learning, helping empower the workforce, solve business challenges and support future business growth.


Our award winning apprenticeship programmes are designed to support your business by providing your employees with on-the-job practical skills and qualifications

Next steps

Reserve your place

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Enquire now

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City Centre Campus, Cardiff
City Centre Campus, Cardiff

City Centre Campus,

Dumballs Road,


CF10 5FE