Case Study - Deloitte

Deloitte's long established and highly successful client service office in Cardiff delivers advisory and technology services to many leading businesses across Wales, as well as national and global clients. Since the creation of their Cardiff delivery centre in 2015, Deloitte's operations in the city have grown rapidly which has made Cardiff the firm's largest UK hub for staff outside London, with over 1,100 people employed and rising. 

The centre is home to numerous teams focused on business administration, analytical and research-type activities as well as several more specialised services including IT and automation in support of their client facing staff across the UK. The range of roles, skills and the scale of activity in Cardiff has seen Deloitte embrace new entry paths into the firm and expand their recruitment demographic, offering more opportunities outside of traditional accountancy type roles to many young people who would not previously have considered a career within professional services. 

One example of this that’s proven to be a very popular and hugely successful route to a career with Deloitte in Cardiff is their award winning Level 3 Business Administration apprenticeship programme, developed and delivered in partnership with Cardiff and Vale College.

This business administration apprenticeship forms an important part of the recruitment pipeline for the firm’s continuing growth in Cardiff. The programme offers apprentices the opportunity to earn a salary while gaining skills and qualifications to launch their career in financial and professional services. 

Since its launch in 2015, 74 apprentices have joined the twelve-month programme with successful apprentices being guaranteed a permanent job in the area in which they worked during the apprenticeship.  There has been a very high pass rate so far and several apprentices have taken up new roles to train and develop their careers even further in other areas of Deloitte’s business. 
Brandon Lee Edwards demonstrates the success of the programme and was recognised for his exceptional performance in Deloitte’s business administration apprenticeship at the Quality Skills Alliance Annual Awards in 2018.

Brandon said: "I'm amazed to win this award. This is not just down to me; this is down to CAVC and Deloitte. It's been a real team effort." 

Having successfully completed the apprenticeship and now employed full time with Deloitte, Brandon is keen to continue his on-the-job learning and join the firm’s BrightStart higher apprenticeship scheme.

The college works in partnership with Deloitte on the business administration apprenticeship, an approach which ensures the programme is successful. CAVC provides:

• A dedicated training environment at the College's £45m City Centre Campus
• Support with the recruitment and selection process
• Induction support
• Advice and training on internal mentoring
• Experienced staff to deliver and manage the programme

Ross Flanigan, managing director of Deloitte’s delivery centre in Cardiff, said of the programme:

"I'm proud of what our business administration apprentices have achieved, in the standard of work that they do and in the way that they adapt to life in our business. The scheme opens doors to some young people who might have left school with fewer qualifications and offers them a route to a new career. It's going to be great to watch all our apprentices in the years ahead and I am confident that we will see some incredible levels of success in their careers. 

“Our investment in apprenticeships, and our partnership with Cardiff and Vale College, reinforce our commitment as a firm to the continued development of talent in the region."

For more information on how CAVC can support your businesses with training and apprenticeships, contact us today.