ILM Level 3 Award The Support Service Manager

L3 Level 3
Part Time
26 April 2022 — 26 July 2022
City Centre Campus, Cardiff

About this course

This course will develop your understanding of support services operations within the context of your own organisation. You will review the nature and scope of products and services required in your workplace and consider the range of delivery options available in order to ensure quality and performance standards are maintained.

The second unit will develop your knowledge and understanding of the communication process. By understanding the process and methods used you can improve your own effectiveness in achieving results. You will also complete a reflective self-assessment of your own communication skills and identify areas for performance improvement.

Important points

  • The College welcomes contact with parents/guardians of students who are under 18
  • Additional support is available for students with learning difficulties and disabilities
  • Cardiff and Vale College is committed to inclusion and values diversity. We are determined to promote equality of opportunity and to treat everyone fairly and with respect
  • Cardiff and Vale College reserves the right to make changes to this course without prior notice
  • All courses are accurate at the time of upload or print
  • Courses can only run if there are sufficient numbers
  • Please note, if you choose three or more course choices, then you may be referred for a careers appointment first. This does not apply to A Level or GCSE choices.
Key information

Start date

26 April 2022

End date

26 July 2022

Time of day

Day Time

Part Time

7 hours per week

Location

City Centre Campus, Cardiff
Maps & directions

Course code

CSILM3SSM
L3

Qualification

Award in Leadership and Management QCF

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Career prospects & further study

After completing this course you can go on to complete the full 2-year Extended Diploma. Many students progress onto courses at university, others go directly into employment. CAVC offers a HNC in Sport Coaching which if competed successfully leads on to a top up at Cardiff Metropolitan University to complete the full degree course.

Need to know

Why Choose Us

Why choose CAVC for Business

We are dedicated to putting learning and development at the heart of every organisation. Find out how we can support your career and business now, and in the future
Employer Partnerships

Employer Partnerships

We partner and work with organisations to deliver an innovative approach to learning, helping empower the workforce, solve business challenges and support future business growth.

Apprenticeships

Our award winning apprenticeship programmes are designed to support your business by providing your employees with on-the-job practical skills and qualifications

Next steps

Reserve your place

If you'd like to reserve your place on this course, click below

Download Training Guide

For more information on all our courses, download our professional training guide

Enquire now

For more information on how we can support your career and business, contact us today

Locations

City Centre Campus, Cardiff
City Centre Campus, Cardiff

City Centre Campus,

Dumballs Road,

Cardiff,

CF10 5FE