ILM Level 3 Award The Performance Manager

L3 Level 3
Part Time
30 November 2021 — 1 March 2022
City Centre Campus, Cardiff

About this course

This course will enable you to understand the value of performance management techniques and how to apply them in a fair and objective manner. You will explore the value of performance assessment, techniques to improve underperformance, utilising effective feedback and setting SMART objectives.

The second unit will develop your knowledge and understanding of building relationships in the workplace. You will develop your awareness of the main concepts that apply to effective communication and understand the essential skills required to develop and maintain relationships at work.

Important points

  • The College welcomes contact with parents/guardians of students who are under 18
  • Additional support is available for students with learning difficulties and disabilities
  • Cardiff and Vale College is committed to inclusion and values diversity. We are determined to promote equality of opportunity and to treat everyone fairly and with respect
  • Cardiff and Vale College reserves the right to make changes to this course without prior notice
  • All courses are accurate at the time of upload or print
  • Courses can only run if there are sufficient numbers
  • Please note, if you choose three or more course choices, then you may be referred for a careers appointment first. This does not apply to A Level or GCSE choices.
Key information

Start date

30 November 2021

End date

1 March 2022

Time of day

Day Time

Part Time

7 hours per week


City Centre Campus, Cardiff
Maps & directions

Course code



Award in Leadership and Management QCF


What our students say

For me, CAVC is more than just a classroom as it provides me with an opportunity to combine a high level of rugby with my education

Ben Thomas
A Levels & CAVC Rugby Academy

Career prospects & further study

After completing this course you can go on to complete the full 2-year Extended Diploma. Many students progress onto courses at university, others go directly into employment. CAVC offers a HNC in Sport Coaching which if competed successfully leads on to a top up at Cardiff Metropolitan University to complete the full degree course.

Need to know

Why Choose Us

Why choose CAVC for Business

We are dedicated to putting learning and development at the heart of every organisation. Find out how we can support your career and business now, and in the future
Employer Partnerships

Employer Partnerships

We partner and work with organisations to deliver an innovative approach to learning, helping empower the workforce, solve business challenges and support future business growth.


Our award winning apprenticeship programmes are designed to support your business by providing your employees with on-the-job practical skills and qualifications

Next steps

Reserve your place

If you'd like to reserve your place on this course, click below

Download Training Guide

For more information on all our courses, download our professional training guide

Enquire now

For more information on how we can support your career and business, contact us today


City Centre Campus, Cardiff
City Centre Campus, Cardiff

City Centre Campus,

Dumballs Road,


CF10 5FE